Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Shipping Times We ship to the United States and internationally. Estimated delivery times:
- United States: 7–15 business days
- International: 14–30 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Stolen Packages If your package is marked as delivered but you haven't received it, please contact us at boombapets@gmail.com within 7 days and we'll do our best to help.